1. The concept of quality management in vocational training

Those interested in training, and even more, the customers of the institutions, expect that the provided training is related to the abilities and competences required. The growing training demands and the rapid and changing conditions have imposed to the training offer the need to show that they do a good job. Also, the funds assigned to training have become so important that frequently an analysis of their correct application and specially of their impact is required. This transforms quality management in the training process into a relevant issue.